Return and Refund Policy

  • 1. Eligibility for Returns
  • We accept returns for products within 30 days of purchase if they are unused and in their original packaging. Consumable items (such as disposable products) cannot be returned once opened.
  • 2. Process for Returns
  • To initiate a return, contact sales@vippuff.com with your order details. Once your return is approved, you will receive instructions on how to send the product back to us.
  • 3. Refunds
  • Refunds will be issued to your original payment method once the returned product is received and inspected. Shipping fees are non-refundable.
  • 4. Exchanges
  • We currently do not offer exchanges. If you require a different product, please initiate a return and place a new order.